Questions About Customize, Delivery and payment


Frequently asked questions about your business with Starmax.


Yes, we do OEM/ODM/customize. Including custom logo on band and straps, custom packaging, custom manuals (MoQ 1000), and switch display LOGO (MoQ 5000) For details, click here

MoQ is 1 unit for whitelabel. MoQ is 100 units for adding Logo on band, strap, 1000 units for package. MoQ is 5000 units for adding logo on the watch face. For ODM, contact our sales team.

Yes. Your sample fee will be returned if you place bulk order

Sample of this smart watch is 1-3 working days, normal order is 3-7 days,mass production is 7-20 days, it depends on models and quantity.


All the Starmax products pass CE/FCC/ROHS certification and meet your import standards.

We can ship by both sea and air. Starmax works with DHL, Fedex, UPS and other major cargo shippers.

For whitelabled products, we charge 30% deposit and pay off before shipment. If you product is highly customized, we may ask you to payoff when order is confirmed.

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