Questions About Customize, Delivery and payment

FAQ

Frequently asked questions about your business with Starmax.

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Orders, Ship and Pay

MoQ is 1 unit for whitelabel. MoQ is 100 units for adding Logo on band, strap, 1000 units for package. MoQ is 5000 units for adding logo on the watch face. For ODM, contact our sales team.
 

Sample of this smart watch is 1-3 working days, normal order is 3-7 days,mass production is 7-20 days, it depends on models and quantity.

 

For samples we usually ship by Express so you can receive the goods soonest. For bulk orders we can ship by sea or air cargo. If you have your own forwarder, we can work with them to ship your order.

We charge 30% deposit, and pay off before shipment. For in stock products no need deposit.

No, Starmax is a manufacturer; we only sell to business clients, brand owners, and bulk buyers.

Please use the form to request a price list.

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Adding Logos is free. For other customizations (package, software, etc.), please get in touch with our sales to get a quote.

Product Functions

Most of our products support basic features, such as pedometer, step tracker, heart rate monitor, blood oxygen monitor etc.

Each product model has its own specification, the difference is usually on display size, chipset brand, material and battery capacity.

Starmax Smart watch rely on your mobile phone to track your GPS location, the watch itself does not have a GPS sensor, so you can get a longer battery life.

Yes, all of Starmax smart watch products support IP68 waterproof, which means you can wear it for shower, bath and pool swimming.

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